Terms & Conditions (Terms of Service)

Terms & Conditions (Terms of Service)

Effective Date: May 1, 2025

These Terms & Conditions (“Terms”) govern your access to and use of the website www.truehomeacquisitions.com (the “Site”) and any services offered by True Home Acquisitions (“True Home,” “we,” “us,” or “our”).

By accessing or using the Site, submitting information through the Site, or enrolling in any SMS/text messaging program offered by True Home Acquisitions, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use the Site or enroll in our messaging programs.


1. Program Name & Description

Program Name: True Home Acquisitions SMS/Messaging Program

Description: Subscribers who voluntarily opt in to our SMS/text messaging program may receive periodic text messages regarding their property inquiry and communications with True Home Acquisitions.

Messages may include:

  • Follow-up regarding cash offer requests

  • Property-related communications

  • Appointment scheduling

  • Transaction updates

  • Responses to inquiries

  • Other communications related to services you have requested

Message frequency may vary depending on your interactions with us and the messaging program.


2. Enrollment / Opt-In

How You May Opt In
You may opt in to receive SMS/text messages from True Home Acquisitions through the following method: a True Home Acquisitions representative contacts you by phone regarding your property. During that call, our representative will verbally ask for your permission to follow up by text message — for example: “Is it okay if we follow up with you by text about your property and our offer?” Only individuals who verbally agree during this call are enrolled in our SMS messaging program. No one is added to our SMS list without this verbal consent, and consent to receive SMS messages is never a condition of any purchase or service.

By providing your mobile phone number and voluntarily opting in to receive SMS/text messages from True Home Acquisitions, you consent to receive automated text messages from us at the mobile number you provided.

By providing your mobile phone number and voluntarily opting in to receive SMS/text messages from True Home Acquisitions, you consent to receive automated text messages from us at the mobile number you provided.

By opting in, you confirm that:

  • You are the subscriber or authorized user of the mobile device associated with the phone number provided.

  • You have the authority to provide consent to receive messages at that number.

  • The mobile number you provide is accurate and belongs to you or is a number you are authorized to use.

  • You understand that consent to receive SMS/text messages is not a condition of purchasing any goods or services from True Home Acquisitions.

Your consent applies only to the messaging program for which you opted in.


3. Opt-Out / Unsubscribe

You may cancel or opt out of receiving SMS/text messages from True Home Acquisitions at any time by replying STOP to any message you receive from us.

After receiving a valid opt-out request:

  • You will receive a confirmation message.

  • We will cease sending additional SMS/text messages to that number, except where otherwise permitted or required by law.

  • Your opt-out request will be recorded and maintained as necessary for compliance purposes.

You may also contact us directly if you have questions about your messaging preferences.


4. Rejoin

If you previously unsubscribed from our SMS/text messaging program and later wish to receive messages again, you may re-enroll by providing your consent through our standard opt-in process.

This may include completing a web form, submitting a new SMS/text opt-in request, or using another approved consent method.

Once your new opt-in is received and processed, messaging will resume according to the applicable messaging program.


5. Help / Support

For assistance with our SMS/text messaging program, reply HELP to any message.

You may also contact us directly:

Email: info@truehomeacquisitions.com
Phone: (503) 483-6461


6. Message & Data Rates

Message and data rates may apply depending on your wireless carrier and mobile service plan.

You are responsible for any fees, charges, or costs associated with sending or receiving SMS/text messages through your wireless provider.

Message frequency may vary.


7. Carrier & Delivery Disclaimer

Wireless carriers are not liable for delayed, undelivered, or misdirected messages, or for transmission errors.

Although we and our messaging service providers take reasonable measures to facilitate message delivery, we cannot guarantee that every SMS/text message will be delivered successfully or without delay.

Message delivery may be affected by factors outside of our control, including wireless coverage, carrier restrictions, network availability, device settings, and technical issues.


8. Compliance with Law

You agree to use the Site and our services in compliance with all applicable federal, state, and local laws, regulations, and applicable industry standards.

This may include, where applicable:

  • The Telephone Consumer Protection Act (TCPA)

  • Federal Communications Commission (FCC) requirements

  • CTIA messaging guidelines

  • CAN-SPAM Act

  • Other applicable consumer protection, privacy, and communications laws and regulations

True Home Acquisitions reserves the right to modify, suspend, or discontinue messaging services when reasonably necessary to comply with applicable laws, regulations, carrier requirements, or industry standards.


9. Limitation of Liability

To the fullest extent permitted by applicable law, True Home Acquisitions and its officers, employees, agents, contractors, service providers, and affiliates shall not be liable for any incidental, consequential, indirect, punitive, special, or similar damages arising out of or related to your access to or use of the Site, our services, or our SMS/text messaging program.

This includes, without limitation, damages arising from:

  • Delayed or undelivered messages

  • Transmission errors

  • Temporary interruptions

  • Website downtime

  • Technical problems

  • Reliance on information provided through the Site or messaging services

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.


10. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless True Home Acquisitions, its affiliates, officers, employees, agents, contractors, and service providers from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

  • Your use or misuse of the Site or services

  • Your violation of these Terms

  • Your violation of applicable laws or regulations

  • Information or content you submit through the Site

  • Your unauthorized use of another person’s information or mobile number


11. Modifications

We may modify, update, or replace these Terms from time to time.

When changes are made, we will post the updated Terms on the Site and update the Effective Date at the top of this page.

Your continued use of the Site, services, or SMS/text messaging program after updated Terms become effective constitutes your acceptance of the revised Terms, to the extent permitted by applicable law.

If you do not agree with the revised Terms, you should discontinue use of the Site and, where applicable, opt out of our SMS/text messaging program.


12. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict-of-law principles.

To the fullest extent permitted by applicable law, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Multnomah County, Oregon, for any dispute arising out of or relating to these Terms, the Site, or our services.


13. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable by a court or other authority of competent jurisdiction, that provision shall be enforced to the maximum extent permitted by applicable law.

If the provision cannot be enforced, it shall be deemed modified or severed only to the extent necessary to make it enforceable, and the remaining provisions of these Terms shall remain in full force and effect.

The invalidity or unenforceability of any particular provision shall not affect the validity or enforceability of any other provision.


14. Entire Agreement

These Terms, together with our Privacy Policy and any other policies or terms specifically referenced on the Site, constitute the entire agreement between you and True Home Acquisitions regarding your use of the Site and our SMS/text messaging services, except where additional written agreements apply.

If there is a conflict between these Terms and a separate written agreement between you and True Home Acquisitions, the terms of the separate written agreement will control to the extent of the conflict.


15. Contact Us

If you have questions about these Terms, our website, services, or SMS/text messaging program, please contact us:

True Home Acquisitions
Email: info@truehomeacquisitions.com
Phone: (503) 483-6461
Address: 1002 SE Knight
Portland, OR 97266

Website: www.truehomeacquisitions.com


Last Updated: May 1, 2025